Your business depends on your IT systems. We’re confident that we are the only network services, computer support, and IT consulting business in St. Joseph that provides these benefits to your business.
Here are the reasons you can depend on TS Conard, Inc. Technology Solutions to keep you and your business up and running:
- WRITTEN, GUARANTEED, VERIFIABLE RAPID-RESPONSE TIME : We have a 10-minute or less Critical Response Time if your network or servers go down. Your support requests hit our service board within 60 seconds and we stand by our 60-minute ticket response, so you never have to wait long for help.
- 60-DAY OUT “NO HOSTAGE” GUARANTEE : All agreements with TS Conard have a hassle free 60-day-out clause, so you never have to feel locked into another commitment.
- OVER 80 YEARS OF VETERAN IT EXPERIENCE : We’ve been in business for over 15 years and are owned & operated by a Marine Corps veteran. TS Conard has meticulously groomed our full-time staff; We have over 80+ cumulative years of IT experience.
- NO AUTOMATED HELL : We guarantee every phone call is answered by a real live human! Even after hours, our on-call technicians are available to help you. We’re always there when you need us.
- NO GEEK SPEAK : Our technicians will never talk over your head or deliberately make you confused. We pride ourselves on being able to speak the business language with nontechnical staff.
- NO HIDDEN FEES : You have the right to receive the best value in technology support services in return for placing your trust in us. We pledge to detail projects and explain all costs up front so that there are never hidden fees or unexpected surprises later on.
- 100% SATISFACTION GUARANTEE : We stand by our work, and work hard to ensure you are never “nickel-and-dimed”. If something isn’t done to your satisfaction, we will make it right, at no cost to you.
- 100% CERTIFIED TECHNICIANS : All our technicians are industry certified. In addition, we have strategically partnered and certified with the industry’s best-in-class vendors to ensure you have unsurpassed service and product delivery.
- AN EYE FOR ROI : We have proposed and completed projects with direct, quantifiable results. One client’s after-action report showed our $24,000 networking project paid for itself within 6 weeks! We’re obsessed with your I.T.’s Return On Investment.
- GUARANTEED RESTORATION OF YOUR DATA, VERIFIED DAILY : Data is absolutely critical to your organization. We diligently test your backups every day to ensure you’re never caught unprepared, OR YOUR MONEY BACK! Who else does that?
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, TS Conard, Inc. Technology Solutions is here to team up with you and your company for expert support.